Due to the measures decided by the government council of the canton of Bern, our cinemas and bowling facilities in Bern and Biel will be closed from Saturday, October 24th, 2020 until further notice.
Tickets already purchased will be refunded as follows:
- Tickets purchased with through the blue Cinema Club (online and at the box office) as well as tickets purchased online with the credit card / PostFinance card:
The value of the ticket will be credited in the next couple of days to the used payment method
- Tickets purchased online with a gift card, Swisscom Natel@Pay and tickets bought at the box office (with any payment method except blue Cinema Club):
The value of the ticket is credited to your bank account. We therefore ask you to send the following information within 7 working days from the date of the performance by e-mail at firstname.lastname@example.org
- 8-digit ticket number (to be found under the barcode on the Ticket
- IBAN number
- name of the account holder
- Online Tickets purchased via www.cineman.ch:
The value of the ticket will be credited to the used payment method.
For all other concerns please contact email@example.com.
We look forward to seeing you again soon.
In the meantime, we wish you good health and thank you for your patience in processing the credits.
Your blue Cinema team